Ten years of call audio had exactly one home. Now it has two

The problem

The company ran on a field service platform that displayed its recordings and job photos but never exported them. Cancel the subscription and a decade of customer history would be gone. Even after a first capture, everything sat with a single storage vendor, where one billing lapse or mistaken bucket operation could take all of it at once.

What we built

1. 01A continuous mirror of operating records across 78 data domains
2. 02A capture service that saves recordings and PDFs, hashed at the moment of capture
3. 03A second copy at a different company, with different credentials and a different invoice
4. 04A verification pass at both ends, plus a read-only status page that reports from the mirror itself